Staff Bios

Connor Drake, MPA is a Research Program Leader at the Center for Personalized Health Care at Duke University and a Health Policy and Management PhD student at the UNC Gillings School of Global Public Health with a focus on implementation science. His research experiences include evaluating innovations in primary care, investigating group-based models of care, and implementing evidence-based interventions into clinical and community settings. Prior to arriving at Duke, he worked on quality improvement projects and implementation of meaningful use of the electronic health record at UNC Health Care, economic research and policy analysis at the North Carolina Department of Commerce, and served as a Legislative Aide to Congressman David Price during the national health care reform debate. His research interests are focused on population health management, implementation of evidence-based interventions, and clinical care redesign to engage patients in their health and health care decision making.


Meagan Cannady, MSPH is a Project Planner I at the Center for Personalized Health Care at Duke University. Meagan holds a MSPH from the Health Policy & Management department at the UNC Chapel Hill Gillings School of Global Public Health and a BA in Public Policy also from UNC Chapel Hill. Meagan’s prior experience includes contract research for global medical device and pharmaceutical sponsors and quality improvement within a clinical setting.  Meagan’s professional interests include process improvement, population health, vulnerable populations, and the patient experience.


Katie Clinkscales is a Program Coordinator at the Center for Personalized Health Care at Duke University. She holds a BA in Psychology from the University of California, Santa Barbara. Katie’s background involves securing funding and support for surgical specialties and research within a pediatric academic medical center as well as work in process improvement and implementing LEAN methodology in the health insurance operations space. Her interests in the health care arena include patient-centered care, chronic disease management, preventative medicine, and process improvement.


Heather Batchelder, LPA, HSP-PA, is a Senior Clinical Research Specialist at the Center for Personalized Health Care at Duke University. In 2016, she earned her MA in Clinical Psychology from Appalachian State University and in 2018 became licensed as a Licensed Psychological Associate and Health Services Provider Psychological Associate in North Carolina. Prior to arriving at Duke, she worked with several populations across community, university, and inpatient settings, with a focus on improving mental health outcomes through cognitive and behavioral change. Her research experiences includes developing educational programs supporting informal family caregivers of elderly patients, reviewing Acceptance and Commitment Therapy as a treatment for eating disorders, and investigating the impact of interpersonal violence on rural adolescents.  Her current research interests focus on mindfulness-based interventions, educating families on community and healthcare resources, and acceptance and commitment therapy.



Cindy Mitchell provides administrative support to the Center for Personalized Health Care, managing day to day activities including schedules, finances, and human resources. Cindy brings over 30 years of administrative experience in the health care and insurance industries to her work at the Center.